When you buy a product, our relationship is just getting started!

We are not only focused on quality and reliability, but also on service and support. Our relationship with our customers does not end, when buying a product. It is just the beginning, as we are comitted to support you in any possible way.

Meet Our
Service & Support Team


Gernot Fuellsack

Gernot has been in the ARRI service team for some years, before he joined cmotion as a service staff. He has great experience with all ARRI and also cmotion products

Img_Gernot Fuellsack.jpg

Christopher Utz

Even at his age, Christopher has a lot of experiencing in service and end-testing our products.


or get in touch with our
service partners:


Don't hesitate

to contact us!


Europe (CET) 09:00 - 17:00
cmotion GmbH
+43 1 7891 096

USA (PST) 09:00 - 18:00
camadeus film technologies inc.
+1 818 764 1234

Support is available in English or German.

Important Notice: Due to a recent Lithium Ion battery regulation announced by the IATA (International Air Transport Association), cmotion are only permitted to ship a maximum of 2 batteries per system.  All cmotion packaged sets have now been updated accordingly.

Please Note: If you are returning any components to Vienna for service / repair, please do not include any batteries.

In case of emergency